We want this policy to be clear before you purchase. Because our products and services provide immediate access to digital content, intellectual property, tools, support, or reserved service capacity, all sales are final.
No refunds, exchanges, or account credits are offered after purchase, except where a remedy is required by applicable law.
1. What This Policy Covers
This policy applies across all Tina Ghazi products and services sold by Haas And Ghazi Ventures L.L.C-FZ, including:
- digital downloads, templates, guides, and resources;
- courses, masterclasses, trainings, and recorded content;
- AI tools and other digital tools;
- communities, memberships, and access-based programs;
- coaching, feedback, support, and group programs; and
- bundles, bonuses, and any other digital product or service offered by us.
2. All Sales Are Final
Once a purchase is completed, we do not provide refunds, partial refunds, exchanges, or credits for reasons including:
- changing your mind or deciding the product is no longer suitable;
- not using, downloading, attending, or completing the product or service;
- personal schedule changes or lack of time;
- expecting different content, support, or results where the product was supplied as described;
- not having the required device, internet access, software, account, or technical capability;
- purchasing a similar product elsewhere or finding a later price or promotional offer; or
- being removed from a program or community for breaching applicable rules or terms.
By purchasing, you acknowledge that access to digital content, tools, or services may begin immediately and that you have reviewed this policy before completing your order.
3. Please Review Before You Purchase
Before purchasing, please review the sales page, product description, inclusions, eligibility requirements, price, delivery method, and any technology requirements. If anything is unclear, email support@tinaghazi.com before placing your order.
4. Access and Technical Issues
If you do not receive an access email or experience a genuine technical issue, contact us and include the email address used for purchase, the product name, and your order confirmation. We will make reasonable efforts to restore or provide the access included with your purchase.
A temporary access, email delivery, login, device, browser, or internet issue does not by itself create a right to a refund. This does not affect any remedy that must be provided under applicable law where a product or service is not delivered or is materially different from its description.
5. Duplicate or Incorrect Charges
If you believe you were charged more than once for the same purchase or that a charge was made in error, contact us promptly. We will investigate verified billing errors and take the appropriate corrective action.
Please contact us before starting a payment dispute so that we have an opportunity to review the order and help resolve the issue.
6. Results Are Not Guaranteed
Testimonials and examples describe individual experiences and are not promises of future results. Your results depend on many factors, including your circumstances, decisions, effort, consistency, market, audience, and implementation. A lack of a particular business, financial, marketing, or personal result is not grounds for a refund.
7. Your Legal Rights
Nothing in this policy excludes, restricts, or overrides consumer rights or remedies that cannot legally be excluded under applicable law. If applicable law requires a remedy because a product or service was not supplied, was defective, or was materially different from its description, we will provide the legally required remedy.
8. Age Requirement
You must be at least 18 years old to purchase from us. By placing an order, you confirm that you are 18 or older and legally able to enter into the purchase.
9. Changes to This Policy
We may update this policy from time to time. The policy displayed at the time of your purchase will apply to that purchase, subject to any rights that cannot be waived under applicable law.
10. Contact Us
For questions about this policy, access support, or a possible billing error, contact:
Haas And Ghazi Ventures L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: support@tinaghazi.com